Privacy Policy

Effective Date: June 1, 2025

TotalHealthX, a product developed and operated by TM Cloud Solutions LLC, values and respects your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our mobile application and website. By using TotalHealthX, you agree to the terms outlined below.

1. Who We Are

TM Cloud Solutions LLC is a registered entity based in Frisco, United States. Our flagship product, TotalHealthX, is a health and wellness platform designed to deliver personalized insights using user-provided data and artificial intelligence. Although we are headquartered in the U.S., our services are accessible globally.

2. Information We Collect

Personal Identification Information

Full Name
Date of Birth
Age
Email Address
Phone Number
Profile Picture

Health & Wellness Data

Blood Pressure (BP)
Blood Sugar Levels
Cholesterol Levels
Body Weight
Stress Levels
Diet Preferences
Lifestyle Choices and Wellness Goals

Device and Usage Data

Device type and operating system (mobile app)
IP Address (for security and diagnostics)
Session data (optional for future analytics)

We do not collect payment data, government IDs, or sensitive biometric markers beyond the scope of voluntary health input.

3. How We Collect Your Data

During Profile Setup: Users enter name, age, email, DOB, and upload a profile photo when creating a profile.
During App Use: Health metrics are manually entered or collected via optional future integrations.
AI Chat Inputs: Aiva generates responses based on voluntarily submitted data.
Website Usage: Our website can be browsed anonymously unless you contact us or submit a form.

4. Purpose of Data Collection

Provide personalized health and wellness insights
Enhance user experience through personalization
Securely store data for ongoing tracking
Support AI-driven analysis via Aiva
Send updates or reminders (opt-in)
Comply with legal obligations and prevent misuse

We do not use your data for advertising, resale, or third-party monetization.

5. Data Storage and Security

All user data is securely stored in MongoDB Atlas, with authentication provided via Firebase Authentication. Hosting uses cloud-grade encryption:

Encryption in transit (HTTPS, TLS 1.2+)
Encryption at rest (AES-256)
Role-based access control (RBAC)
Secure authentication tokens

We regularly audit our systems for vulnerabilities and follow best practices for security and resilience.

6. Data Sharing and Third Parties

We do NOT share data with:

Advertisers
Insurance providers
Partners
Pharmaceutical companies

No third-party analytics are currently integrated but may be added in the future with full transparency and opt-out.

Your data is never sold or rented.

7. Children's Privacy

We do not knowingly collect data from children under 13 without parental consent. Parents may request deletion of their child's data anytime.

8. User Rights

Depending on your region (e.g., GDPR, CCPA), you may:

Access your personal data
Correct or update data
Delete your account and data
Request data portability
Opt out of communications

We honor deletion requests promptly and permanently erase all data from our systems.

9. Cookies and Tracking

We currently do NOT use cookies or tracking technologies. If introduced, users will receive clear notice and opt-in options.

10. Future Updates and Changes

We may update this Privacy Policy periodically. Updated versions will be posted with a new effective date. Continued use indicates acceptance.

11. Contact Us

For questions, concerns, or requests about your privacy, contact us:

Email: info@totalhealthx.com

Talk to Aiva